Complaint: Incompetence and Poor Management

on 14 April 2021 about Taco Bell in category Fast Food / Delivery / Takeaway

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My complaint:

Taco Bell in White House TN like all Taco Bells are always very busy at 9pm.
Issue is I was informed at the drive thru they were out of tortillas, lettuce and the only sauce they had was fire and breakfast salsa. I ordered anyway. Paid and was given a bag of 3 taco supremes. The kid forgot the drink which I reminded him and got. Then he was totally confused and then handed my another bag of the same saying they had done it twice. I said, so I am supposed to take both and just turned and walked away. Sounds like this store has management problems with being out of things and incompetent staff.

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Justified complaint?

Suggested solution:

Need to get with management at this store to correct the lack of have ingredients. Especially when they are Always very busy at night. Also, address the incompetence of workers. I f do o realized they are just teenagers, however you should not be hiring incompetent workers just to fill the jobs.

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