Sweetex complaint: Dispense quality

Complaint from Starfighter reported on 05 February 2022 about Sweetex

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My complaint:

What is going on. My wife and I have used sweetex for more years than we can remember ,were retired now, and just recently we have had a sequence of dispensers that produce dust or fragments of the product.
Very annoying and wasteful.

Suggested solution:

Improve the dispenser ,Have they started using a different manufacturer? If so change them again.

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