Swatch complaint: watch battery scam

Complaint from Jack2024 reported on 20 March 2024 about Swatch

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My complaint:

I bought a swatch watch online from the website, but now the battery is finished and the watch stopped working.
And in London, ON I didn’t find any store for swatch to replace the battery. I searched swatch website and I called swatch support number but no answer !!.
I emailed them, but also, until now they did not reply to my email.

Suggested solution:

Replace the battery for free as they advertise that customers get free battery replacement for life.

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