SunaiLoom complaint: Order never fulfilled

Name: Order never fulfilled
Item: SunaiLoom
Author: Mary

Open 8 Sep 2021 223 views Beauty and Wellness

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Filed 8 Sep 2021 by Mary

Order Amazing Bubble Ball in late May 2021 and they charged the account on 6-1-2021 for $41.16, but I never received the item that I ordered. I received two shipments of the wrong item which they admitted was shipped wrong – Jelly Balloon Balls. Not even close to the item that was ordered. Please see website: https:sunailoom.comcollectionsbest-giftsproductsamazing-giant-bubble-ball. I have tried working with them and they now will not respond to anything.

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Case details

Status: Open
Company: SunaiLoom
Filed: 8 Sep 2021
Desired resolution: Please refund my money of $41.16.
Problem: Wrong item shipped twice, order never fulfilled
About: bubble ball toy
At stake: $41.16

Progress

Filed
Company notified
Company replied
Resolved

8 Sep 2021 Complaint filed and published
8 Sep 2021 Message from Bizzy: we notified SunaiLoom about this complaint.

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