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Sunac Natural Food complaint: Selling perished dairy.

Open 392 views Supermarkets / Grocery Stores

Filed 27 Jun 2020 by sahn

I purchased heavy cream. It was not expired but still it went bad. I requested exchange and wanted to make sure it didn’t go bad by opening after exchange is complete. And then the casher said once you open it, you cannot return So the argument began, as I claimed if it is fresh I will take it with me, if it went bad, then I should get refund or exchange. I just don’t want to waste of my time going back and forth

Being rude to the customer was one thing but more fundamentally they didn’t want to take responsibility on the dairy product, and regarded me as a bad customer who complains about non-sense.

I stop going to the store for a while after purchasing a milk what only last for one week, which went bad many weeks before the expiration.

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