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Sun-Maid complaint: Reclosable zipper failure

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Filed 10 Feb 2020 by Nolins

The last three times I’ve purchased twin-packs of Sun-Maid organic raisins from Costco the stay-fresh reclosable zipper has failed after the first use. I have even tried lubricating the zipper with a Q-tip and coconut oil but the zipper separates from the bag rather than separating at the zipper.

The packaging manufacturer is producing a product that fails to operate as promoted. The packaging adversely affects the product, failing to help keep it fresh. This packing issue reflects on the product itself.

This may seem like a small thing but not to some of us. It gets me quite frustrated. The last time I purchased them I hesitated because of the packaging issue.

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