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Sprouts Farmers Market complaints

Sprouts Farmers Market complaint: NOT a quality Supermarket, Despite the High Prices

Open 128 views Supermarkets / Grocery Stores

Filed 10 Jun 2023 by Christian

I’m very unhappy with Sprouts because:
– Prices are WAY to high for what one gets
– Advertised sale Gluten Free items weren’t available, or not discounted. This is a Bait-and-Switch – Illegal.
– Staff isn’t visible, and when you grab someone, such as the Deli Attendant (i.e., black, young, female) who was already walking through the store, she told me she didn’t know, walked off.
– I asked Nick (store Manager) what his company’s cooperate office phone is to complain, he just searched Google. He told me he wouldn’t provide me with the he had. Very rude with blue finger nails – very unhappy unprofessional looking.

– BIGGEST COMPLAINT: Plastic and Paper Bags are normally included in the cost of shopping at the store. You have now put this burden (without lowering your already high prices) on the customer. Sprouts started Charging Customers $0.10/plastic Bag. You are doing this for the environment, yet you are STILL offering them? Even if they are stronger then normal, if the store truly cared about it, they would stop providing plastic. Also, paper bags are biodegradable. Why not offer them? It’s because it’s more expensive. Offer free Plastic or paper bags or I’m not returning. Unbelievable!

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