Sprite complaint?

Do you have a dispute or a bad customer experience with Sprite? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

The Sprite customer service number in the US is +1 800-520-2653, the Coca-Cola Consumer Care line, which Coca-Cola says to use for urgent matters. For anything else, Coca-Cola Consumer Care has a web form that lists Sprite as a brand, linked in the contact details at the top of this page. Have the can or bottle in front of you: the form asks for the date code, flavor, package type and size, how many packages are affected, and where and when you bought it.

Something wrong with a can or bottle? Start your complaint here as well, and we push it out to Coca-Cola by email, social media and printed letters.

To report a problem with a Sprite can or bottle, contact Coca-Cola Consumer Care with the date code, which is printed on the bottom of a can, on the neck or shoulder of a bottle, and on the top of cartons and pouches. Coca-Cola's form covers taste, odor, color and carbonation problems as well as leaking, bulging or dented packages, so say which one it is.

Keep the drink and the package, photograph the date code and anything you found, and note the store and the date of purchase. If you found something in the drink, keep it sealed and do not throw it away.

Found something in your Sprite that should not be there? We help you write the product complaint in minutes, drawing on thousands of complaint letters that actually worked.

If Sprite tastes different from what you are used to, first check which Sprite you have: Original, Zero Sugar and the cane-sugar Sprite Mexico are sweetened differently, and flavors such as Sprite Chill and Sprite + Tea are separate drinks. Compare the ingredients panel with an older can or bottle if you still have one, and photograph both.

A fountain Sprite from a restaurant or a self-serve dispenser is mixed on the spot, so a flat or watery fountain drink is usually a question for that restaurant. If a sealed can or bottle tastes wrong, treat it as a quality problem and report it to Coca-Cola Consumer Care with the date code.

A refund for a flat, damaged or off-tasting Sprite is a matter for Coca-Cola Consumer Care, whose contact page does not set out a refund policy, so say in your report what you want: a refund, a replacement or an explanation. Give the date code, the flavor and package size, what you paid and where, and attach photos of the package and the receipt. The store that sold it may also take back a faulty product under its own returns policy.

Refused a refund for drinks you could not use? Bring it through our complaint process: our trained AI opens a case and coaches you through each reply from Coca-Cola Consumer Care.

Nothing has been reported about Sprite here yet. Our research shows what typically goes wrong at big soft drink brands: cans and bottles that taste flat or different, something in the drink that should not be there, leaking, bulging or dented packages, multipacks with damaged cans, and refunds for drinks that could not be used.

Opened a Sprite that was flat, leaking or not right? Be the first Sprite drinker to report it, and your case opens the record for the next shopper with the same problem.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Sprite through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Sprite can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.