SPOTiCAR complaint: Fault not Repaired as promised

I was in the market for a new car. After months of looking at cars I found the one I liked at Simon Bailes Peugeot Garage in Guisborough. We were not able to test drive the car and noticed that it had a fault displayed on the screen, electric traction system fault. The car was also in need of a valet. The salesman informed me the car would be ready the following Saturday. I called the salesman and he then said that the work had not been done there had been a recall and the car was eventually ready for the 10th of April. We made an appointment for 12:30 and the salesman kept us waiting for 40 minutes and then after a further hour said how would I rate the experience. I checked the jobs on the car , the valet was not done and I hoped the electrical traction fault was repaired. 3 weeks later the electric traction fault appeared, I called Spoticar on 2/5 and they arranged an RAC car to come down which they did and I lost 3 hours of my day. They could not work out the issue they said it was electrical and there was corrosion on the battery leads, the problem was escalated so that the only way to rectify the ETF which impacted power steering and other electrical issues was to book it in to a Peugeot approved dealer. Simon Bailes Garage had no courtesy car so I had to book it into Durham Sherwood Peugeot dealer. They took it in over a week later I dropped it off but could not make full use of the car till they had seen it. Sherwood’s Peugeot called and said the cost of the diagnostic and the battery would be £389.00 plus VAT and that I would have to take it up with Peugeot and Spoticar as this was not covered by warantee. While I totally understand that a car battery would not be covered the fact is that the fault was apparent before purchase of this car and that after 3 weeks have been put in the position that after paying £20000 oil have also paid £389 when this should have been resolved at point of sale. I have spent the last 4 weeks trying to get the issue sorted and the whole process has left me with real disappointment when a new car should not have that effect or be looking for remuneration for a promise broken. This if not resolved fairly would stop me from ever buying from spoticar or Peugeot ever again
My car Peugeot 508 GT KW70 PPV
Name Chris Harrison
Contact 07962261663
Email [email protected]