My complaint:
They charge me £18 month for having one employee earning £500 month receiving around £50 per month.
This is crippling for my business.
When asking for an alternative payment method to pay contributions they would not provide one.
Not responding to my complaints
Suggested solution:
Don't charge for their services which I am forced to use and they said it was free when I signed up.
Provide an alternative payment method.
