Slotomania complaint: Bad customer experience

Name: Bad customer experience
Item: Slotomania
Rating: 1
Author: No

Open 28 May 2023 152 views Gambling

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Filed 28 May 2023 by No

I won a free wild card but didn’t get it. I have spoken with SUPPORT LINE for 4 weeks but TOLD TO WAIT BECAUSE THEY ARE WORKING ON PROBLEM. I have asked for the free card while they are investigating problem but they won’t even thru they say ITS THEY PROBLEM! I guess they hope I will give up. I WON’T AND WON’T PLAY TILL I GET IT!

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Case details

Status: Open
Company: Slotomania
Filed: 28 May 2023
Rating: 1/5
Desired resolution: Give me my FREE CARD!
Problem: Won wild card never credited
About: free wild card prize
Dealing with it for: 4 weeks

Progress

Filed
Company notified
Company replied
Resolved

28 May 2023 Complaint filed and published
28 May 2023 Message from Bizzy: we notified Slotomania about this complaint.

See all 48 Slotomania complaints

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