Sky Bet complaint: Unfair gaming

Complaint from Berkeleyg reported on 16 April 2023 about Sky Bet

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My complaint:

I had been playing the game King kong cash for a few days i put a lot of money in over about 4 days and withdrew nothing when i checked my account it said i was £505.11 down i got intouch sky bet and they basically said it was my fault i was very upset as I am 65 years ago disabled woman and found they were very unfair to me can you please help me with this issue

Suggested solution:

If they could refund me part of my money i would be very grateful

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