SkipTheDishes complaint: My order was not delivered although I chose delivery as my option

I order food from a local restaurant in Windsor. After an hour, as I was tracking the courier’s movement using ‘Skip the dishes’ app I received a notifocation that the courier, whose name is Navpreet Dhillon had picked up my order and left the restaurant. After a few minutes, when I tracked down the courier, I received another notification saying that the courier had delivered my order. When I went outside to pick up the food, I could not see my order. I learnt from my neighbour that no one delivered anything to my home. I was so frustrated and so, I made a call to the restaurant to get the status and I was really angry when they said that my order was not picked up. After driving for 5 hours, I had to drive to pickup my order from the restaurant. By the time I got there, the food was not even hot or good, yet I had to accept it. I chose delivery as the option only because I was tired to pick up the food by myself, yet a reluctant and a careless attitude of a courier made me do that.