SkipTheDishes complaint: Missing driver with order

Twice ordering at night with no driver or order. Partial refund when did it manually. Had chat asking where is the rest of the refund ($6). Told had to wait 5-10 days for the rest of the refund. Ridiculous! The tracker was delayed at the store for a long time then started to travel. Suddenly no tracking. Phoned store and found out orders are either not picked up or the driver gave wrong order to wrong customer. I don’t think the app works there are no drivers at night to pick up orders causing stress to the customer. Cannot trust this company to coordinate an order and having a normal thinking driver to actually deliver to your door. One time a driver did not come to back of building and called then never delivered. Another time a driver left order in lobby without telling me so it could be stolen. Better to lessen stress by ordering from restaurants that do their own delivery so no more headaches with a food service who is charging more for service fees and taxes but is broken since will take your money and not deliver order. No one knows what is going on with theses drivers. So no trust at all!!!!