SkipTheDishes complaint: Dishonest Courier named “Syed” Fails to Deliver

I ordered a meal from Chicken Wings and More at 02:30AM on March 2nd, 2022. At 03:23, the courier named “Syed” called stating that he was allegedly at the location I was. I made sure to ask which side (North or West; I was at West) and he was essentially confused and went on about being at a totally different location. He would apologize and ask for “some time”, attempting to assure me that he would be there soon. He would use the excuse of construction holding him up as he claimed he delivered twice at the location I was at before.

Then, at 03:28, he texts my number saying “If you don’t mind can you share me your live location plzz.” So I do just that and then at 03:38 he calls again stating that he has arrived, yet I’m outside and see no one. At this point, I’m understandably irritated and he asks for the name of the place, to which I text it to him as he asked. Then while I’m in the middle of explaining the location in detail, AS HE ASKED, he says “okay okay” and hangs up while I’m in the middle of my sentence. Shortly after, at 03:51 I received a Skip notification stating that the courier has delivered my order. Huh? So I try to text the courier and ask why it says he delivered my order and where he is. I get the automated message stating the session has expired. The man basically disappeared with my order, doing God-knows-what with it.

Of course I contact customer support and I’m getting my refund but the bigger issue is the dishonesty with which this individual is inhibiting while being employed at a supposedly reliable and genuine food delivery company.