Filed 20 Dec 2021 by karen
I ordered skip tonight and was very disappointed in the meal, it was room temperature and very unfresh. When I let skip know, they, after verifying my email and phone number, told me they won’t be doing any refunds going forward because apparently I complain too often. I only complain when it’s warrented, unfortunately, there is something wrong with my order more often than not. When I questioned the person in the chat, he repeated that they can’t give me any refunds going forward. Then he ended. the chat. I tried to chat again. Someone joined the chat and immediately left. Then they said the same thing again, and again ended the chat. This is very disappointing and down right childish.
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