SkinnyPop complaint?

Do you have a dispute or a bad customer experience with SkinnyPop? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

SkinnyPop customer service in the US is Hershey Consumer Relations, which keeps a separate SkinnyPop line, 1-833-876-7267, for calls and texts. Hershey's contact page, linked in the contact details above, also has an email form and chat. Have the bag in front of you: consumer care will usually ask for the flavor and bag size, the best-by date and code on the bag, and where and when you bought it.

Popcorn problem to put in writing? Start your complaint here as well, and we push it out to Hershey by email, social media and printed letters.

If a bag of SkinnyPop is stale or chewy, burnt, full of unpopped kernels, tastes or smells wrong, or holds something that should not be there, stop eating from it and keep the bag. Photograph the popcorn, anything you found and the best-by date and code on the bag, and fold the bag closed with what is left inside. Then tell Hershey Consumer Relations on 1-833-876-7267 or through the email form on its contact page, quoting those codes and the store and date of purchase.

If anyone felt ill after eating it, get medical advice first and note what was eaten and when.

Bag stale the day you opened it? Bring it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to send Hershey next.

To ask for a refund on SkinnyPop that was stale, burnt or damaged, contact Hershey Consumer Relations on 1-833-876-7267 by call or text, or through its email form, with the flavor and bag size, the best-by date and code, the receipt and the store, and ask what it can offer. The store where you bought it is the other route, under its own return policy.

Keep the bag and the receipt until the matter is settled.

Stale bag you paid full price for? We help you write the complaint in minutes, with the receipt, codes and photos set out.

SkinnyPop popcorn is made by The Hershey Company of Hershey, Pennsylvania, which bought SkinnyPop's maker, Amplify Snack Brands of Austin, Texas, in January 2018. SkinnyPop now sits among Hershey's snack brands and is sold through US stores, from Original and White Cheddar to microwave popcorn and multipacks. Questions and complaints go to Hershey Consumer Relations, which keeps a separate SkinnyPop line on 1-833-876-7267.

Same problem as other SkinnyPop buyers? Other consumers can back your case up, and we add yours to theirs.

Nothing has been reported about SkinnyPop here yet. Our research shows what typically goes wrong at ready-to-eat popcorn brands: popcorn that is stale or chewy from a sealed bag, burnt pieces and unpopped kernels, bags that look half empty, foreign objects in a bag, flavors or recipes that change, and refunds for bags that could not be eaten.

Bag mostly air and stale crumbs? Be the first to report it: your case opens the record the next SkinnyPop buyer checks before buying that flavor again.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of SkinnyPop through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with SkinnyPop can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.