My complaint:
I never renewed my hosting. The account is suspended already. The company is not refunding my hosting subscription amount. This is for my website
www.visaonecanada.com
Suggested solution:
I just want the refund of my money that they charged for web hosting for nothing
Hey there, SiteGround support here! In order to assist you better, we already checked the status of your account. Your hosting was suspended after we received a chargeback for your automatic renewal payment. We understand that some customers might not wish to continue their services, but we always recommend contacting us directly for any payment issues, and chargeback is usually the last resort in such cases. Both the initial and renewal hosting payments at SiteGround are refundable (fully or partially) within 30 days from the payment date, but once you file a chargeback the issue gets more complicated and we… Read more »