ShutEye Sleep Tracker complaint: Refund

Name: Refund
Item: ShutEye Sleep Tracker
Rating: 1
Author: Jeffrey

Open 25 Jan 2024 93 views Mobile App

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Filed 25 Jan 2024 by Jeffrey

I signed up for free 7 day trial and cancelled (Shut Eye ed my cancellation) on the 6th or 7th day and received notice that they had cancelled the subscription and would refund the $63.59 charged through my Apple Account. It has been 8 days and I am still waiting for the refund.

ShutEye Sleep Tracker complaint: Refund — Photo Jeffrey uploaded with this complaint

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Case details

Status: Open
Company: ShutEye Sleep Tracker
Filed: 25 Jan 2024
Rating: 1/5
Desired resolution: They should refund my money and not allowed to sell their App in the Apple App Store since they are dishonest
Problem: Promised refund after trial cancellation not paid
About: app subscription
At stake: $63.59
Dealing with it for: 8 days

Progress

Filed
Company notified
Company replied
Resolved

25 Jan 2024 Complaint filed and published
25 Jan 2024 Message from Bizzy: we notified ShutEye Sleep Tracker about this complaint.

See all 3 ShutEye Sleep Tracker complaints

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