Shaw Academy complaint: Credit card charged during 30 days trial.

Complaint from Anya reported on 04 September 2020 about Shaw Academy

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My complaint:

Hi,

I came across Shaw Academy on LinkedIn and took up 4 weeks of free trial of professional in data analytics started on 26 Aug 2020 and the free trails ends on 22 Sep 2020.

I have just attended one class and haven’t given any consent to charge my credit card. I was shocked to see this morning they have charged my Credit card with $ 420.

It’s quite surprising to see there is no contact details (email address or phone) for this organisation where I could reach out and find out why they have charged me when am on free trail.

Appreciate your help in this matter.

Thank you

Regards
Anya

Suggested solution:

Refund the amount charged on my credit card.

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