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Schnucks complaint: Bad Customer Service

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Filed 11 Feb 2025 by Mike

went to your Carbondale store today to get 2 small things for lunch. I was in line with my little chocolate milk and hostess cake (2 items.) I was the only other customer in line and the customer being checked out had 5 items. During this process, the checker looked at me and told me she was closed and would not ring me up. This being the case, I left my items on the counter and left the store.

I called the store but the response was unsatisfactory. I’m not happy and probably won’t be back even though your store has better products, if I wanted to be treated like crap, I would have gone to Kroger.

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