Safepal complaint: Funds are being held until a 10% Gas fee is paid

Name: Funds are being held until a 10% Gas fee is paid
Item: Safepal
Rating: 1
Author: James

Open 10 Jul 2023 142 views Crypto / DeFi / Blockchain

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Filed 10 Jul 2023 by James

I have transferred $42,000 CAD to Safepal and conducted some trades using their platform. I have decided I want to withdraw my funds to my external wallet and return the cash to my bank account.
I am being informed I must pay a 10% Gas fee to restore my credit score before I will be permitted to withdraw the funds from Safepal.

Safepal complaint: Funds are being held until a 10% Gas fee is paid — Photo James uploaded with this complaint

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Case details

Status: Open
Company: Safepal
Filed: 10 Jul 2023
Rating: 1/5
Desired resolution: I want to have my funds returned to me less the known 1.5% handling fee
Problem: Withdrawal blocked until 10% fee paid
About: crypto wallet funds
At stake: CA$42,000

Progress

Filed
Company notified
Company replied
Resolved

10 Jul 2023 Complaint filed and published
10 Jul 2023 Message from Bizzy: we notified Safepal about this complaint.

See all 5 Safepal complaints

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