Filed 30 Aug 2022 by Javier
On Saturday August 13rd, 2022 around 2:30pm I went to Safe Auto Trader to finish the purchase of a 2007 Hyundai Veracruz with 206k miles on it. Both the owner and business partner assured me that there was nothing wrong with the vehicle. That the vehicle will not have a problem passing the VA emissions inspection. They assured me twice in front of other customer that it will pass emissions, just to drive it 50 miles before doing so, after I left the dealership around 3:30pm I drove home which is about 22 miles from the dealership. About 3 hours later I decided to drive a little more and at 16 miles after the check engine light turned on.
I went to an Autozone right away and they stated that the vehicle had two warning codes P0420 and P0430 which is the catalytic converter that is bad. Without taking care of that the vehicle will not pass the Virginia Emissions Inspection. First thing on Monday 15th at 9:00am I took the vehicle to get inspected by a mechanic at Paisano Car Shop in Manassas VA, and they stated that the vehicle does need a new catalytic converter and also the timing belt can fault at any moment and damage the engine.
Right after they told me that I headed back to the dealership and the business partner said that they will take care of the catalytic converter and he would get back to me. It has been a couple of weeks now and they will not take care of the problem that they first assured me it didn’t have and then assured me it will get fixed. And as of 8292022 I have not heard from them. I would like for Safe Auto Trader to fix the Catalytic Converter or reimburse me the amount of money is going to cost to fix it. I bought a vehicle from them that will not pass the VA emissions inspection.
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Lee.23
Ali the owner took care of my issues and was extremely professional.
With the solution I feel like I can recommend this place for people to do business.
Thanks!