S-Trend Sportswear complaint: Lack of response from customer service

Name: Lack of response from customer service
Item: S-Trend Sportswear
Rating: 1
Author: Billy

Open 14 Jul 2023 126 views Sports Store

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Filed 14 Jul 2023 by Billy

Customer service have not responded to multiple calls and emails trying to book in an appointment time for swapping over my jacket to a smaller size, i have been on school holidays for 3 weeks and have tried multiple times to organise an appointment time with no response from customer service

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Case details

Status: Open
Company: S-Trend Sportswear
Filed: 14 Jul 2023
Rating: 1/5
Desired resolution: waiving postage fees and replacing my jacket without having to purchase another one first.
Problem: No reply to requests to exchange jacket
About: jacket size exchange
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

14 Jul 2023 Complaint filed and published
14 Jul 2023 Message from Bizzy: we notified S-Trend Sportswear about this complaint.

See all 1 S-Trend Sportswear complaints

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S-Trend Sportswear complaint: Lack of response from customer service

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Wronged by S-Trend Sportswear too?Make it sting!

Wronged by S-Trend Sportswear too?
Make it sting!