RushCard complaint: Can’t access money

Name: Can't access money
Item: RushCard
Author: Jamee

Open 4 Jul 2021 185 views Payment Providers

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Filed 4 Jul 2021 by Jamee

I have called the company for months trying to get my issue resolved. It’s a year later and I still don’t have access to my money. They locked my card and have yet to issue me another one. I was a victim of identity theft and I reported that to them and they just Locked my card and ignored me.

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Case details

Status: Open
Company: RushCard
Filed: 4 Jul 2021
Desired resolution: I need my money and I would like to be compensated for the inconvenience.
Problem: Card locked, funds inaccessible for a year
About: prepaid debit card
Dealing with it for: 365 days

Progress

Filed
Company notified
Company replied
Resolved

4 Jul 2021 Complaint filed and published
4 Jul 2021 Message from Bizzy: we notified RushCard about this complaint.

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