Riversweeps complaint: Failure to award fundsrewards

Name: Failure to award fundsrewards
Item: Riversweeps
Author: Donald

Open 16 Oct 2021 251 views Gambling

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Filed 16 Oct 2021 by Donald

On 10-16-21 I hit for $168 on wolf reels I do believe it was and it was never added to my account and then again today, 10-17-21 I got my first chest for the Halloween promotion and when I opened it it said I have no rewards and was rewarded nothing. I never had problems with my original account but I’ve got a new number so I had to start a new account and it is ripping me off.

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Case details

Status: Open
Company: Riversweeps
Filed: 16 Oct 2021
Desired resolution: The $168 and promotion chest would be nice but fixing this so it doesn't happen to anyone else would be superb. But I would like something credited to my account even if it's just the chest cause I do spend $100 almost daily
Problem: Win and promotion chest not credited
About: sweepstakes winnings
At stake: $168

Progress

Filed
Company notified
Company replied
Resolved

16 Oct 2021 Complaint filed and published
16 Oct 2021 Message from Bizzy: we notified Riversweeps about this complaint.

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