Rivers Casino complaint: Server Complaint
Filed 1 Nov 2022 by Hermein
I was in Rivers Casino Philadelphia PA at about 6:30. I ordered a drink my mom ordered a coffee. Danelle was the server. She never came back with our order. I saw her when I went to a different
part of the Casino. I ask her what happened. Long story short she was very nasty rude and disrespectful!!! I had to speak with the server manager!! Danelle needs customer service training, and an attitude adjustment She was rude to my 82-year-old mother. Disrespectful, nasty and rude!!! this is who Rivers Casino have representing them. this is not the first complaint on Danelle this is the 3rd!!!!! She is going to run into the person that’s not going to be so forgiving!!1
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