Rice-A-Roni complaint?
Make it sting!
We help resolve your complaint! Our AI cyber hornets are trained to help you write an effective Rice-A-Roni complaint letter, and make sure your case gets taken seriously.
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Rice-A-Roni customer service
- Customer service number
- 1-800-421-2444
- Customer support
- contact.pepsico.com
- Corporate office
- PepsiCo, Inc., 700 Anderson Hill Road, Purchase, NY 10577, United States
- Social media
Contact details checked on 6 Nov 2026
Why use our complaint platform?
Written in minutes
We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.
We will make some noise!
Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.
Your personal case coach
Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.
You are not alone
Join 73,608 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.
Is Rice-A-Roni legit?
LegitRice-A-Roni, sold as the San Francisco Treat, is a genuine boxed rice and vermicelli mix from PepsiCo, though the dish rides on the seasoning packet inside. The rice browns in butter before that packet goes in, so a box without one, or with a split packet, leaves plain rice and noodles.
What we checked
- Brand created in 1958
- Owned by Quaker Oats since 1986
Watch out for
- A box opened at home with no seasoning packet inside, or one split and spilled into the rice.
- Small insects or webbing found in a sealed box, when the best-by date and code show which batch it was.
- A favorite flavor that has vanished from your store's shelf or tastes different from the last box.
No seasoning packet in your Rice-A-Roni box?
We help you write it, it gets its own public page, and you can have it sent to Rice-A-Roni as a formal letter.
File a Rice-A-Roni complaintCommon customer service questions about Rice-A-Roni
How do I file a complaint about Rice-A-Roni?
Do you have a dispute or a bad customer experience with Rice-A-Roni? Report it through our website to maximize the chance of getting it resolved.
We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.
How do I contact Rice-A-Roni customer service?
Call Rice-A-Roni consumer relations on 1-800-421-2444, or use the Rice-A-Roni contact page on PepsiCo's consumer site, linked in the contact details above, which has a web form with a topic for product issues and quality complaints. Have the box with you: consumer relations usually asks for the flavor and size, the best-by date and code printed on the box, and the store where you bought it.
Box not as it should be? Start your complaint here at the same time, and we push it out to PepsiCo by email, social media and printed letters.
What should I do if something is wrong with my Rice-A-Roni?
If a box of Rice-A-Roni has no seasoning packet or a torn one, smells or tastes wrong, or has insects or anything else in it that should not be there, do not cook it and keep the box with what is left inside. Photograph the contents, anything you found, the best-by date and the code, and keep the receipt.
If anyone feels unwell after eating it, get medical advice and note the symptoms and the time. Report the product to Rice-A-Roni consumer relations on 1-800-421-2444 with the codes and the store name, and ask for a reference number. For a refund, the store that sold it is usually the quickest route, under its own return policy.
Found something in a Rice-A-Roni box that should not be there? Open a case through our complaint process: our trained AI keeps coaching you on what to send PepsiCo and when to push again.
Who makes Rice-A-Roni?
Rice-A-Roni is made by Golden Grain Company, part of The Quaker Oats Company, which belongs to PepsiCo, and consumer contact for the brand runs through PepsiCo's consumer relations platform. The brand was created in San Francisco in 1958 at the Golden Grain Macaroni Company, and the founding family sold Golden Grain to Quaker Oats in 1986. The range includes the boxed Rice-A-Roni mixes, Pasta Roni and microwavable cups.
For a complaint about a Rice-A-Roni product bought in the US, name PepsiCo and Golden Grain Company, and use the Rice-A-Roni consumer line on 1-800-421-2444.
Unsure which part of PepsiCo to address? We help you write the complaint in minutes and set it out for the right company.
What do people complain about most at Rice-A-Roni?
Nothing has been reported about Rice-A-Roni here yet. Our research shows what typically goes wrong with boxed side dish brands: missing or torn seasoning packets, rice or pasta that will not cook as the box says, insects or foreign objects in the box, changes of flavor or box size, favorite flavors that vanish from shelves, and refunds for a faulty box.
Opened a Rice-A-Roni box with no seasoning packet inside? Be the first to report it: your case opens the record for the next Rice-A-Roni buyer with a box from the same lot.
What happens after I submit my complaint?
Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Rice-A-Roni through emails, social media, paper complaint letters and other tools at our disposal.
And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.
Can other consumers help me with my Rice-A-Roni complaint?
Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Rice-A-Roni can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.
Rice-A-Roni complaints
Helpful experiences shared by Rice-A-Roni customers. Search, discuss and connect with other people in our community.
Rice-A-Roni complaints per month
Dec 2025 - Nov 2026Complaints filed on Complain.biz about Rice-A-Roni in each of the last twelve months.
No complaints about Rice-A-Roni yet. Yours can be the first.
How Rice-A-Roni compares
Rice-A-Roni customer service compared to others in the Food and Beverage Brands category.
| Company | Complaints | Biggest problem |
|---|---|---|
| Frito-Lay | 67 complaints | Stale or unseasoned chips 48% |
| Procter and Gamble | 62 complaints | Offensive adverts 50% |
| RC Cola | 58 complaints | Flat or off tasting soda 51% |
| Canada Dry | 23 complaints | Flat or odd tasting ginger ale 41% |
| Rice-A-Roni (this page) | 0 complaints | No complaints yet |
| Pillsbury | 0 complaints | No complaints yet |