Filed 26 Jul 2021 by Claudia
Hello, I knew there have been some bug on the Revolut app lately on most people, and I can’t access to my account now. Few days ago, when I open it a weird black screen sliding on the left appears, it become white and the app fail to open. I still have it yesterday so I tried to cancel the app and re install it. Now it asks me my passcode and phone number, I can’t remember the passcode so I follow procedure to put a new one, but after pressed Autenthicate on the e mail, it send me back to passcode page and nno matter what you insert or push I forgot it again, it says something went wrong and crashes… I need my money for my imminent bills, I can’t pay it, I had lot of money there and I pretend to have access now, please contact me, since every try of contact you by phone failed you have a bot not people, the chat is available only through the app and I don’t have any access at it, and nobody can contact you. I am very mad and disappointed, about it, next step I contact police to get back my money asap…please contact me.
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