Raising Cane’s complaint: Rude and disrespectful behavior with intent

In the drive through, I was skipped by the attendant then ignored at the intercom and had to ask “why I was skipped” and “will I get helped” when the 2nd attendant who was seriously standing there listening to me (jjust watching for 30 seconds or so) finally came up to me with an attitude written all over her face and poor body language to take my order. Both are tones were not friendly.

I pulled up to the window and 3 young unprofessional GIRLS giggled and rolled their eyes at me after I said the name of the order followed with my comment, “yea, I was skipped over and I’ll wait right here for my food even if it holds the line up”. The girl closest to the window handed me the drink that belonged to the guy behind me because my order wasn’t taken in an orderly or timely manner. Not one single apology was given, only several looks and laughs. That’s not great customer service.

I called the store and spoke to the manager and he did apologize and I wished him luck with trying to speak to those unmannered kids. The lack of support, (lack of) understanding, and unwillingness to make the situation better baffled me. Pull up your cameras and see the immaturity that warranted me to make a complaint.

The one girl stood in the corner giggling with both her hands at her mouth as she’s handling food (GROSS).

I will never go back to that location. That location needs help and please address to them I felt discriminated as an Asian. See the staff working there tonight and the 5 girls who played a role in this situation. It’s just sad. Your customer service has declined and has become one big giggle fest of staff who are probably underpaid on paper, but perform less than average and for that are over paid due to their poor work ethic.