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Quentera complaint: Fake product received not working, offered 50%

Open 145 views Consumer Electronics

Filed 13 Feb 2023 by I.

Ordered a fancy hit fan and got a fan dated in the 1960s, nothing for what I paid £59.94 for. It could have been £15.99. Naturally I complaints and Nicole Scheneiderstarted to take a video, she know I could not do this and she would give me a full refund once she has a video of the product, which doesn’t work as promoted and never worked at all.

Nicole offered 50% refund. Is this a charity to take and never give back. I asked do every Chinese company request 50% and you keep their trash to throw away. I found the Chinese Embassy and mentioned this to Nicole. Nicole said via Quentera I will be refunded and by Nicole email I shall be refunded. I emailed how much, she said £29.97.

I felt insulted time after time, as if they are trying the create a heart attack… While as struggling for money and unemployed due to poor health.. They are earning interest on my money and I refuse to accept the scamming company…

Quentera complaint: Fake product received not working, offered 50%
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