Pure Leaf complaint: clouds

Complaint from hanson reported on 23 August 2023 about Pure Leaf

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My complaint:

I purchased an 18 package of Sweet Pure Leaf tea from Sam’s Club. 12 of the bottles have large floating clouds. I thought it just needed shaking NO. I poured one bottle of cloudy into a glass and an a creature appeared to grow out of the cloud. Numbers on package 169287 BLK TEA SWT SEp 2523. 07:02 FG2
I like your tea but am unwilling to drink clobs of cloudy ingredients. Thank, Joyce

Suggested solution:

Is it a real problem for manufacturer???
Is it safe to drink, (although I would not do it) ?
Refund

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