Complaint: lack of appropriate service

on 14 April 2021 about Public Guardian and Trustee in category Public Services

New complaint
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My complaint:

Mrs. D. Lamarche doesn’t return my call or even pay my bills on time.

For the second time in a very short period, Bell canada called me this morning to request a payment or they would disconnect my phone as of April 20, 21: which happened because of Denise’s incompetence and her inability to pay bill’s on time.

Unfortunately i cannot pay them myself or even reach Denise to advise her, again, she hasn’t paid my phone bill in months. This is very frustrating and worrying for me.

I have requested to receive a monthly summary of my account, over 3 months ago and never received a call from her regarding this request.

0 0 votes
Justified complaint?

Suggested solution:

Have someone, who can actually do their job, and pay my bills on time and return my calls when needed.

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