Playtika complaint: Username: William Smallwood

Complaint from Wsmallwood666@gmail.com reported on 26 February 2021 about Playtika

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My complaint:

Not one to complain. I would win some lose some. Day before yesterday had a really good day and now today I have alot of concerns. Now I know that you all have a model to try to sell coins and other things , but I’m not happy. Win some lose some I get that but when winning alot I can tell it effects every game you play. I went from winning 5 trillion to almost a 4 billion. I usually wouldn’t say anything if it was fair but I can tell segments of the games I play one part of the slot disappears and reappears to keep you from winning a bonus or a free spin. Also too when they are placed so far where the odds of hitting are not in your favor. Now the mini game some I don’t mind, but can they please at least wait until the spin is over even when they are due? It complicates stopping the spin. Now I get it wouldnt be fair if all people did was win and same with losing, but when you don’t win a little but at least out of ten spins and this could be exaggerated losing all the time people wouldn’t want to play. I have switched games and played new ones and no one in real slotts has a lossing streak like that spending trillions with small bets and not even somewhat larger. I love the game but if all I’m going to do since I won big one time is lose I will probably quit playing. I’m not expecting anything free but just to be treated fairly. I maybe but for some reason I feel that I’m not being… Thank you have a wonderful day and please just like on your reviews on the play store not just send automated messages. We are human beings and I know you all have ot of programming. Thank hou

Suggested solution:

Increase somewhat the odds back somewhat in my favor

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