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Playtika complaint: Messenger links to invite friends has no link attached.

Open 243 views Gambling

Filed 29 Nov 2020 by Alicia

Recently slotomania ran an invite a friend promotion for 24 hours where you click on the in game banner and it takes you to choose your method to share. Of which Facebook messenger is an option. When you choose messenger the other part receives a picture but no link. after contacting customer support and being told to wait sometime to try again and if that didn’t work the representative would contact me via email. This is about 20days ago and his response was to use WhatsApp (which no one I know uses) and his message was not received until 2 hrs before the end and I had already sorted out sending it via email. My friend Downloaded the game from my link in his email and began playing. I did not receive the promised bonus for following through and when I contacted support I was laughed at. belittled and told I was lying and to go ahead and just enjoy future promotions. I have contacted support 6 or 7 times now about it and have received the same treatment and response.

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