Pizza Hut complaint: Order not correct

Name: Order not correct
Item: Pizza Hut
Rating: 2
Author: Ashley

Open 20 May 2024 73 views Fast Food / Delivery

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Filed 20 May 2024 by Ashley

Ordered a new Cheeseburger melt (FULL) for My Hut Box promotion. When it was delivered, not only was it a half melt, it was a half meat-lovers melt. Bummed – was really looking forward to the new taste…also my delivery driver did not go to my correct location and I was waiting outside my office building for 15 min…made not having the right order all the more disappointing.

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Case details

Status: Open
Company: Pizza Hut
Filed: 20 May 2024
Rating: 2/5
Desired resolution: Would like to be reimbursed for the My Hut Box as it was not close to the correct order
Problem: Wrong item delivered to wrong spot
About: meal box

Progress

Filed
Company notified
Company replied
Resolved

20 May 2024 Complaint filed and published
20 May 2024 Message from Bizzy: we notified Pizza Hut about this complaint.

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