Pet Simulator X complaint: 2 days gaming no reward

On Fri 26th May 2023 I started playing at about 8am I was trying to destroy large kauai word chest I was doing this alone so as u can imagine it took a while infact it took almost 4 hours. Then literally as I got down to the very last maybe 2 seconds before it would’ve opened ..it just got replaced with a new 1 and I gained absaloutely NOTHING.. PLEASE PLEASE CAN U LOOK INTO THIS %..AND HOPEFULLY REWARD ME WITH WHATEVER U FEEL I SHOULD HAVE GOT..
NOT AS BUT SOMEYHING SIMILAR HAPPEDED THE DAY BEFORE ALSO AND I DIDNT GET ANYTHING FROM OPENING A COMET ONCE AGAIN I WAS ALONE.. INFACT IT WASNT THE DAY BEFORE IT WAS VERY EARLY HOURS OF THE SAME DAY.. AGAIN A WHOLE.XOMET BY MYSELF SHOULDVE REWARDED A PRETTY DECENT GIFT BUT I GOT NOTHING AGAIN
.I HOOE U ARE ABLE TO JUST GO N CHECK THE TIME FRAMEA IM SAYING AND SEE THIS IS THE TRUTH..I PLAY ABOUT 5 HOURS A DAY EVERYDAY..AND IVE SPENT A FAIR BIT OF MONEY WITH YOUR COMPANY..PLEASE PRESTON CAN U MAKE THIS RIGHT..CHEERS GORDON COOPER