Pepsi Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Pepsi over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Pepsi's offerings.

Sentiment data last updated on April 23, 2024

Pepsi complaint process

Do you have a dispute or had a bad customer experience with Pepsi? Submit your Pepsi complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Pepsi.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Pepsi complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Pepsi?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Pepsi complaints chart

We have received 9 complaints about Pepsi over the last 12 months. The graph below shows a monthly breakdown.

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Pepsi complaint statistics

Curious about Pepsi's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

15
Total complaints
15
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 15 ratings

How to contact the customer service of Pepsi?

Below, you will find the contact information for the complaint department of Pepsi. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-433-2652
Contact form:

You can contact the customer service of Pepsi by calling 1-800-433-2652. If you want to reach out to Pepsi through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Pepsi reviews: (15)

Authentic experiences shared by our community for your benefit.

GOING BACK TO COKE

Complaint from Twinmama2020 on 11 April 2024 about Pepsi.

I am a so disappointed and disgusted with the way the last four 12pks and two 36pks are getting completely flat and I am throwing them out half way full because they taste like syrup by the 3rd sip !!!... Read more

Comments: 0
Rating:

Empty can

Complaint from Carolyn gibert on 23 January 2024 about Pepsi.

I purchased a 24 pack of Diet Pepsi today at Walmart in Greenwood, SC. When I was taking them out of box one can was empty. There was no leaks in the box. Read more

Comments: 0
Rating:

Defreezer

Complaint from Kamran Khan on 22 October 2023 about Pepsi.

My name is kamran ( owner of Doctor Sauce ) couples of days before we complaint regarding cooling issue in your defreezer. Your maintenance representative came for inspect and take defreezer for maintenance and give us 24 hours time but until... Read more

Comments: 0
Rating:

Caps on to tight

Complaint from patmoore395@gmail.com on 22 September 2023 about Pepsi.

The caps on your Pepsi bottle feel like they have been glued on can't get them open Read more

Comments: 0
Rating:

Case was full of broken cans

Complaint from Unhapoy on 09 September 2023 about Pepsi.

I purchased a 12 pack of pepsi soda ,fridge box, and five cans we're damaged soda got all over my car leaking threw the box. I got like 4 sodas out of this purchase that cost me 9$ dang dollars. Read more

Comments: 0
Rating:

Horrible after taste regular Pepsi

Complaint from Kygal on 01 August 2023 about Pepsi.

Here in the last week I’ve noticed after drinking a Pepsi that it has a horrible aftertaste. If they change the way, they made it in 2023 egg looks like it’s time for me to switch to Coca-Cola. Read more

Comments: 0
Rating:

36 case of Pepsi

Complaint from tuck1211 on 29 June 2023 about Pepsi.

I purchased a 36 case of regular Pepsi In Costco, Store number 1294 on Parramore Road in Jacksonville, FL. I found one can which was sealed and not leaking with 1/2 of a can and it was flat. I found... Read more

Comments: 0
Rating:

Taste of Pepsi

Complaint from Judy Haverdink on 31 May 2023 about Pepsi.

We have been Pepsi drinkers for years. We love our Pepsi but lately we are getting to many bottles with no fizz and the taste is flat. The date on blast bottles is July 31,2023. We always buy bottles.Wondering what... Read more

Comments: 0
Rating:

Where's the caffeine?

Complaint from CANRAY on 16 April 2023 about Pepsi.

I've drank Pepsi Max, now Pepsi zero sugar, for 20 years. It kept me sharp at work and awake at 6:00am every day. Lately I've lost the bounce my great Pepsi gave me. I just happened to see the caffeine content... Read more

Comments: 0
Rating:

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