My complaint:
Can not speak to an agent at the given number 212- 560 2888.
I call at the assigned times given by the out going message .
I’ve been a patron for 16 yrs. .If this is the way you treat patrons , I will withdraw my monthly contributions .
Anthony Sacco
anthony231sacco@yahoo.com
Suggested solution:
Get their act together, and follow through with patrons request .