Ouyi Group Limited complaint: Order SMA31245, Glass AK47 Rifle Deacanter

Complaint from brandy2008 reported on 04 February 2021 about Ouyi Group Limited

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My complaint:

On January 11, 2021 I ordered and paid express shipping for the above noted item. The advertisement stated that the item would be delivered in 7-12 days if I paid for express delivery. The total cost was $29.98 USD.

I have sent two emails to amason-com@ouyiec.com, no reply. I have tried sending two emails to info@amasonmall.cm, comes back undelivered. i also tried sending an email to payment@ouyiec.com, that comes back undelivered. I am at a loss as to where to go next.

Your attention to this matter would be greatly appreciated.

yours truly,

Lena Bavis
.

Suggested solution:

Check to see why I did not receive my item or a reply to my emails and if possible a refund of the monies paid for the item.

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