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Outback Steakhouse complaint: Horrible Service

Open 102 views Restaurants

Filed 13 Aug 2023 by Michelle

We ordered our drinks with a blooming onion. After 15 mins we received our salad’s before the blooming onion. We waited 5 mins to see the waitress to get silverware. The food runner that brought the salads, I mentioned we never got our blooming onion and she went to check. After another 10 mins we finally received the blooming onion. We took about 10 bites each if that then our meal arrived. We never received our bread which the receipt has the bread added. That was wrong! Then we had to hunt the waitress named Barikia T” down in order to get the cracker to crack our crab legs. I had to go to the bar area myself to get extra napkins. She was not busy or she would have been on the floor but she was nowhere on the floor. After we finished our meal, we received our check and was never asked if we wanted a box to take our uneaten blooming onion home. We go to Outback at least once a month to treat ourselves for a date night and relax. All she basically did was bring the crap crackers and the check, the food runners are who helped us the most. The whole experience from the time we ordered the blooming onion was not a relaxing meal or atmosphere after spending $107.00 for just 2 people not including the tip. However, we did not even tip her the 15% and we always previously tipped 25%. When we visit once a month we always spend about $100 each time. Needless to say, this has ruined our monthly date nights t Outback.

Outback Steakhouse complaint: Horrible Service
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