My complaint:
I am writing to formally dispute an issue regarding my account and recent winnings.
I recently attempted to cash out my winnings from Golden Ace Casino; however, the funds were removed from my account. Following this attempt, I was blocked from even being able to find golden ace casino on my facebook but could contact them on someone else’s I can still access my online gaming account aliOS46 but my winnings of $700
Are gone.
My account details are as follows:
User Name: aliOS46
Associated Email: alishaparades99@gmail.com
I am requesting a full review of my account activity and an explanation as to why my winnings were withheld and why my access has been restricted. I look forward to your response regarding the restoration of my funds and account access.
Here are all my documents of proof
Regards,
Alisha Parades
Suggested solution:
Id like my money back in my Orionstar gaming account
