Olipop complaint?

Do you have a dispute or a bad customer experience with Olipop? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Olipop customer service is reached by email at hello@drinkolipop.com, the address Olipop's terms name for damaged or wrong orders, or through the customer service form and chat on the Olipop contact page, linked in the contact details above. Olipop publishes no customer-service phone line; subscribers also have a separate support address and a text line listed on that page. Write from the email address you ordered with, and have your order number, photos and the lot code from the bottom of the can ready.

Order arrived damaged or short? Start your complaint here as well, and we push it out to Olipop by email, social media and printed letters.

To cancel an Olipop subscription, log in to your account on the Olipop website, open Subscriptions, select the subscription, choose Manage Subscription and then Cancel Subscription. Olipop bills each subscription order right before it ships, so cancel or skip before the next order date if you do not want that box, and take a screenshot of the cancellation confirmation. If you only need a break, the same subscription page lets you skip the next shipment, and subscribers who added a phone number can also manage it by text.

Charged for a box after you canceled? Our trained AI opens a case for you and keeps advising on what to reply and when to push.

If an Olipop order arrives damaged, email hello@drinkolipop.com with photos of the box and the damaged cans and the lot code from the bottom of a can: Olipop's FAQ says photos are required. Olipop's terms say it does not take product back, so a damaged or wrong order is sorted out by email rather than by returning the cans. If tracking shows the order as delivered but nothing has arrived, check with neighbors and the carrier, then contact Olipop with the order number.

Wrong flavors or crushed cans in your delivery? Put it through our complaint process: we help you write it in minutes, with the order number and photos set out for Olipop.

Yes, in some cases: Olipop's FAQ offers a money-back guarantee to online buyers trying a flavor for the first time, with a time limit and conditions set out there; it covers one order per person and excludes limited-edition flavors. For a damaged or wrong delivery, email hello@drinkolipop.com with photos and the lot code instead. For cans bought in a store, ask that store under its own returns policy, and tell Olipop about any quality problem, quoting the lot code from the bottom of the can.

Nothing has been reported about Olipop here yet. Our research shows what typically goes wrong at direct-to-consumer drinks brands: subscription orders charged or shipped after a skip or cancellation, deliveries that arrive damaged, leaking or marked delivered when they are not, cans that taste off or flat, digestive reactions people link to the fiber, and refunds or discount codes that do not apply as expected.

Box marked delivered that never reached your door? Be the first to report it: your case opens the record other Olipop subscribers can check before their next order date.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Olipop through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Olipop can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.