Complaint: My room was under my name and id but they let someone else check out

on 15 November 2020 about Nice Inn Edmonton in category Hotels / Motels

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My complaint:

I had checked into the nice in around the end of October. I checked in with my id on the room and I paid in cash I paid 1200 for about two weeks . I had someone with me that was going to also be in the room and they asked me for his name and I gave it to them . Due to a emergency I had to leave the motel for two nights. When I got back to the motel to be let into my room they told me my room has been checked out. They allowed the person that I had as a guest to check out and claim the rest of the day’s I paid for and my damage deposit.

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Justified complaint?

Suggested solution:

I want my money back that they had no right to give anyone else

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