NBC complaint: Peacock

Name: Peacock
Item: NBC
Rating: 1
Author: ekat

Open 18 Jul 2020 620 views Broadcasting Network

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Filed 18 Jul 2020 by ekat

I am disappointed in the peacock streaming. I pre bought and now cannot access on my Roku! You didn’t specify that it wasn’t available ! Shame on you!!

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Case details

Status: Open
Company: NBC
Filed: 18 Jul 2020
Rating: 1/5
Desired resolution: Either refund or put availability on Roku!
Problem: Prepaid streaming unavailable on Roku, not disclosed
About: streaming subscription

Progress

Filed
Company notified
Company replied
Resolved

18 Jul 2020 Complaint filed and published
18 Jul 2020 Message from Bizzy: we notified NBC about this complaint.

See all 1,955 NBC complaints

Discussion

1 comment

John 19 Sep 2020

Live sports (premier league) on peacock is like going back to pre-SVR 1990s tv. The game is live but you can’t pause, rewind, etc.
Furthermore instead of tuning to one channel, nbcsn, and watching three games in a row, I have to close one game when it is finished. Search for the next game and then stream that.
Terrible gimmick if streaming loses all of the functionality of nbcsn on xfinity

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