NBC complaint: NBC Sports Gold app misinformation

Complaint from Golf fan reported on 19 June 2021 about NBC

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Complaint resolved
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My complaint:

Totally unclear info on the need to be a cable or other stream service subscriber to use this App. You make it sound like anyone can access something like the PGA tour. But you must have an account with a streaming service or cable. It took me hours to figure out why I could not see the tournaments live. And the coverage that is not live is so confusing as to be not worth the trouble.

Suggested solution:

At the top of your subscription information you need to state “this subscription is only available to subscribers to cable or other streaming services. The list of accepted options is at this link” And provide the link!!!!!!

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