Complaint: NBC App

on 01 February 2021 about NBC in category Broadcasting Network

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My complaint:

NBCBravo are the worst streaming apps. Whether you are trying to watch a show on the app from Amazon Fire Stick or your Samsung Smart tv, the app is slow to load, has buffering issues, and periodically shuts itself off. We have tried buying a new fire stick, uninstalling and reinstalling app, updating app, clearing data and cache and restarted the device. For the smart tv, we have uninstalled, reinstalled and updated the app. It is not our internet connection as we have no issues with any other apps. Occasionally, ABC will run a little slow or have a buffering issue. We have also upgraded our internet and router when we began streaming last year.

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Justified complaint?

Suggested solution:

My recommendation is to have separate apps for each network owned by NBC. The app has all the Networks and Live TV; it feels like the app is overloaded. Please consider separating the networks as it is frustrating to watch a missed episode.

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