NBC complaint: Bad app

Complaint from lgdomaschko reported on 10 January 2021 about NBC

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My complaint:

The biggest issue is never being able to get sound on the app. I may get sound once out of forty or fifty attempts. I may have an issue one time out of one hundred…..if that! Once I am able to get sound, the app is still REALLY slow.
It really sucks because there are a lot of good shows on there.

Suggested solution:

Update nbc's technologies to keep up with every other app that seems to be able to make it work.

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