My Wide Eyes complaint: Wrong scrub cap arrived

Name: Wrong scrub cap arrived
Item: My Wide Eyes
Author: al.bryantsmith

Open 14 Oct 2018 1,034 views Beauty and Wellness

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Filed 14 Oct 2018 by al.bryantsmith

I paid 21.08GBP for a surgical scrub cap, to use wear whilst in the operating theatres at work. A completely different thing arrived: different material, different style, and much much poorer quality than I was expecting.

I’ve emailed the company twice, asking for a refund / exchange, and have not had any response.

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Case details

Status: Open
Company: My Wide Eyes
Filed: 14 Oct 2018
Desired resolution: Either (a) a refund for the full amount I paid or (b) the correct scrub cap to be posted to me
Problem: Completely different scrub cap arrived
About: surgical scrub cap
At stake: £21.08

Progress

Filed
Company notified
Company replied
Resolved

14 Oct 2018 Complaint filed and published
14 Oct 2018 Message from Bizzy: we notified My Wide Eyes about this complaint.

See all 1 My Wide Eyes complaints

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My Wide Eyes complaint: Wrong scrub cap arrived

Discussion

Wronged by My Wide Eyes too?Make it sting!

Wronged by My Wide Eyes too?
Make it sting!