Mountain Dew complaint?

Do you have a dispute or a bad customer experience with Mountain Dew? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Mountain Dew customer service in the US is PepsiCo's consumer care: call 1-800-433-2652, Monday to Friday from 9am to 5pm ET, or use the email form on the Mountain Dew contact page, linked in the contact details above. Have the can or bottle in front of you: consumer care usually asks for the product name and size, the code and date printed on the pack, and where and when you bought it.

Drink not as it should be? Start your complaint here too, and we push it out to PepsiCo by email, social media and printed letters.

If a Mountain Dew is flat, tastes off, comes in a damaged or leaking can or bottle, or contains something that should not be there, stop drinking it and keep the container and what is left of the drink. Photograph the container, the code and date printed on it and anything you found, and keep the receipt or online order.

If anyone feels unwell after drinking it, get medical advice and note the symptoms and the time. Then contact PepsiCo consumer care on 1-800-433-2652 with the codes and the store name, and ask for a reference number.

Found something in a bottle that should not be there? Open a case through our complaint process: our trained AI keeps coaching you on what to send PepsiCo and when to push again.

For a faulty Mountain Dew bought in a store, the quickest route to a refund or exchange is usually the store that sold it, with the receipt, under that store's return policy. Orders placed on MountainDew.com are different: its terms say all online sales are final, with no refunds, returns or exchanges, and that problems with a product go to Customer Care. Report those on 1-800-433-2652 with the order number and photos of the product and the packaging.

Online order arrived damaged? We help you write the complaint in minutes, with the order number, the photos and the codes set out side by side.

Mountain Dew is owned by PepsiCo, Inc. According to the brand's FAQ, the original formula was invented in the 1940s by two Tennessee beverage bottlers and first marketed in Marion, Virginia and in Knoxville and Johnson City, Tennessee, and the Pepsi-Cola company acquired the brand in 1964, after which distribution spread across the United States. The US range today includes Mountain Dew, Zero Sugar, Diet Mountain Dew, Baja Blast, Code Red, Voltage, Livewire, Kickstart and AMP.

For a complaint about a Mountain Dew product, PepsiCo is the company to name.

Nothing has been reported about Mountain Dew here yet. Our research shows what typically goes wrong with soft drinks: flat or off-tasting drinks, dented or leaking cans and bottles, something in a bottle that should not be there, a changed formula or a discontinued flavor, online orders that arrive damaged, and refunds for a faulty pack.

Opened a bottle and found it flat or tasting wrong? Be the first to report it, and the next Mountain Dew buyer with a pack from the same batch has a case to point to.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Mountain Dew through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Mountain Dew can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.